TERMS AND CONDITIONS

Last Updated: January 16, 2026

1. Agreement to Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and The Gate Holding Group (“we,” “us,” “our,” or “Company”) regarding your use of our lead generation services and SMS notification program.

By registering for an account, purchasing leads, or opting in to receive SMS notifications, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.

2. Services Overview

2.1 Lead Generation Services

The Gate Holding Group provides high-intent lead generation services exclusively for personal injury law firms. We generate leads through:

Search Advertising:

  • Targeted campaigns on Google and Bing
  • Ads triggered by search terms like “car accident lawyer near me,” “personal injury attorney,” and similar queries
  • Search-based approach ensures prospects are actively seeking legal representation

Digital Lead Platforms:

  • Select third-party applications and intake forms designed for legal lead capture
  • Structured forms that collect case evaluation information
  • Platform partnerships for additional lead sources

2.2 Practice Areas Covered

We generate leads in the following personal injury categories:

  • General Personal Injury
  • Auto Accidents and Motor Vehicle Injuries
  • Rideshare Accidents (Uber, Lyft)
  • Truck and Motorcycle Accidents
  • Bicycle and Pedestrian Accidents

2.3 Lead Delivery

  • Leads are delivered in real-time via email, SMS (if opted in), and account dashboard
  • Each lead includes contact information and incident details
  • Leads are pre-filtered for valid contact information and “not-at-fault” status
  • We do not provide phone calls or live transfers

3. SMS Notification Program

3.1 Program Description

Our optional SMS program sends text message notifications to law firm customers about:

  • New lead deliveries and alerts
  • Lead updates and status changes
  • Account notifications
  • Service announcements
  • Billing reminders
  • Performance reports

3.2 Consent to Receive SMS Messages

By opting in to our SMS program, you expressly consent to receive automated text messages from The Gate Holding Group at the mobile phone number you provided. This includes messages sent using an automatic telephone dialing system.

Message Frequency: Varies based on your service plan and lead volume. You may receive up to 50 messages per month during active periods.

Consent Not Required: Consent to receive SMS is not a condition of purchasing our lead generation services. You may conduct business via email or phone.

3.3 How to Opt-In

You can opt-in to receive SMS notifications by:

  • Checking the SMS opt-in box during account registration
  • Texting a designated keyword to our SMS number
  • Verbally providing consent during phone conversations with our representatives
  • Enabling SMS notifications in your account dashboard settings

You will receive a confirmation message upon successful enrollment.

3.4 How to Opt-Out

You may opt-out at any time using any reasonable method:

  • Text STOP: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
  • Email: Send request to support@thegateholdinggroup.com
  • Phone: Call 888-901-6043
  • Account Dashboard: Disable SMS in notification settings
  • Written Request: Mail to our business address (Section 18)

Opt-Out Processing: We will honor your request within 10 business days. You will receive one final confirmation message.

Scope of Opt-Out: Opting out applies to all SMS messages unless you specify otherwise. Critical account notifications may still be sent via email.

Impact on Service: Opting out may result in delayed notification of time-sensitive leads.

3.5 Customer Support

For SMS program assistance:

3.6 Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan. The Gate Holding Group is not responsible for carrier charges. Contact your wireless provider for details.

3.7 Supported Carriers

Available on major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Carriers are not liable for delayed or undelivered messages.

4. Account Registration and Eligibility

4.1 Eligibility Requirements

To use our services, you must:

  • Be a licensed attorney or authorized representative of a law firm
  • Be admitted to practice law in at least one U.S. state
  • Maintain active bar membership in good standing
  • Have authority to enter into this agreement on behalf of your firm
  • Be at least 18 years of age

4.2 Account Information

You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Notify us immediately if your mobile phone number changes
  • Keep your login credentials secure and confidential
  • Be responsible for all activity under your account

4.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password and account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Securing devices that receive SMS notifications containing lead data

5. Lead Quality and Delivery

5.1 Lead Qualification Standards

We implement quality control measures including:

  • Verification of valid contact information
  • Filtering for “not-at-fault” status
  • Review for completeness and relevance
  • Fraud and duplicate detection

5.2 Lead Distribution

Exclusive Leads: Sold to only one law firm Non-Exclusive Leads: May be sold to multiple firms Distribution Method: Specified in your service agreement

5.3 Real-Time Delivery

Leads are delivered in real-time through:

  • SMS notifications (if opted in)
  • Email alerts
  • Account dashboard
  • API integration (if applicable)

5.4 Lead Data Included

Each lead typically contains:

  • Prospect name, phone, email, and address
  • Incident type and date
  • Location of incident
  • Description of injuries
  • At-fault status
  • Insurance information
  • Additional case details

6. Payment Terms

6.1 Pricing and Fees

  • Lead prices are specified in your service agreement
  • Pricing varies by case type, exclusivity, and geographic area
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to modify pricing with 30 days’ notice

6.2 Billing and Payment

  • Payment methods accepted: credit card, ACH, wire transfer
  • Billing occurs according to your service plan (per-lead, monthly retainer, etc.)
  • Payment is due immediately upon lead delivery or as specified in your agreement
  • Late payments may result in service suspension

6.3 Refund Policy

Lead Quality Issues:

  • Wrong contact information: Full refund or replacement
  • Duplicate lead (if exclusive): Full refund or replacement
  • Not-at-fault status incorrect: Full refund or replacement

Refund Requests:

  • Must be submitted within 72 hours of lead delivery
  • Must include specific quality issue documentation
  • Reviewed on a case-by-case basis
  • No refunds for inability to reach prospect or case rejection

6.4 Disputes

Billing disputes must be submitted in writing within 30 days of the charge.

7. Customer Obligations and Responsibilities

7.1 Professional Conduct

You agree to:

  • Comply with all applicable bar association rules and ethics requirements
  • Follow state and federal attorney advertising regulations
  • Maintain attorney-client confidentiality for all leads
  • Use lead information solely for legitimate legal representation purposes
  • Treat prospects professionally and respectfully

7.2 Lead Data Security

You are responsible for:

  • Implementing reasonable security measures to protect lead information
  • Securing mobile devices that receive SMS notifications
  • Complying with data privacy laws (HIPAA, state privacy laws)
  • Not sharing lead data with unauthorized persons
  • Proper disposal of lead information when no longer needed

7.3 Prohibited Uses

You may not:

  • Resell or redistribute leads to other attorneys or firms
  • Use leads for purposes other than legal representation
  • Share your account credentials with unauthorized persons
  • Attempt to circumvent our systems or manipulate lead delivery
  • Use automated systems to extract data from our platform
  • Engage in fraudulent or deceptive practices

7.4 Contact Requirements

When contacting leads, you must:

  • Identify yourself and your law firm clearly
  • Comply with TCPA regulations for phone and text communications
  • Honor prospect opt-out requests immediately
  • Maintain records of prospect communications as required by law

8. Data Privacy and Confidentiality

8.1 Privacy Policy

Your use of our services is also governed by our Privacy Policy, incorporated by reference into these Terms.

8.2 Lead Information Confidentiality

SMS Security Notice: SMS messages may contain personally identifiable information (PII) about lead subjects. You acknowledge:

  • SMS is not an encrypted communication method
  • You are responsible for device security
  • Sensitive data should be transmitted via secure channels when possible
  • You must comply with attorney-client privilege requirements

8.3 Our Use of Data

We may use aggregated, anonymized data for:

  • Service improvement and analytics
  • Marketing and advertising optimization
  • Industry research and reporting
  • Compliance with legal obligations

We will not disclose your specific account information or lead performance data to third parties without your consent, except as required by law.

9. Intellectual Property

9.1 Our Property

The Gate Holding Group retains all rights, title, and interest in:

  • Our website, platform, and technology
  • Trademarks, logos, and brand assets
  • Lead generation methodology and processes
  • Analytics, reports, and aggregated data
  • All proprietary systems and software

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license terminates upon account closure or termination of these Terms.

9.3 Restrictions

You may not:

  • Copy, modify, or create derivative works of our platform
  • Reverse engineer or decompile our systems
  • Use our trademarks without written permission
  • Remove or obscure any proprietary notices

10. Disclaimers and Warranties

10.1 Service “As Is”

Our services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation
  • Accuracy or completeness of lead information
  • Successful conversion of leads to clients

10.2 No Guarantee of Results

We do not guarantee:

  • Number of leads you will receive
  • Quality or conversion rate of any specific lead
  • That prospects will hire your firm
  • Timely delivery of SMS notifications
  • Availability of service at all times

10.3 Third-Party Platforms

We are not responsible for:

  • Failures of third-party advertising platforms (Google, Bing)
  • Mobile carrier message delivery issues
  • Internet service disruptions
  • Third-party lead platform data quality

10.4 SMS Service Limitations

We do not guarantee:

  • SMS messages will be delivered promptly or at all
  • Service will be uninterrupted or secure
  • Messages are protected from unauthorized access
  • Your device will properly receive messages

11. Limitation of Liability

11.1 Damages Cap

To the maximum extent permitted by law, The Gate Holding Group’s total liability arising from or related to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

11.2 Excluded Damages

We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including:

  • Lost profits or revenue
  • Loss of business opportunities
  • Loss of clients or cases
  • Reputation damage
  • Data loss
  • Cost of substitute services

This applies even if we have been advised of the possibility of such damages.

11.3 Specific Exclusions

We are not liable for:

  • Delayed or failed SMS delivery affecting lead response time
  • Inability to contact prospects due to notification delays
  • Lead quality issues not reported within 72 hours
  • Prospect decisions not to hire your firm
  • Conflicts of interest preventing you from accepting cases
  • Actions or omissions of third-party service providers
  • Your violation of bar rules or advertising regulations

11.4 SMS-Specific Limitations

We are not liable for:

  • Unauthorized access to SMS messages on your device
  • Carrier-related delivery failures or delays
  • Message interception or security breaches
  • Loss of lead opportunities due to SMS issues

12. Indemnification

You agree to indemnify, defend, and hold harmless The Gate Holding Group and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your violation of bar association rules or ethics requirements
  • Your handling of lead information or prospect communications
  • Any breach of attorney-client confidentiality
  • Claims by prospects arising from your conduct
  • Infringement of third-party rights

13. Term and Termination

13.1 Term

These Terms begin when you register for an account and continue until terminated by either party.

13.2 Termination by You

You may terminate your account at any time by:

  • Providing written notice to support@thegateholdinggroup.com
  • Giving 30 days’ advance notice
  • Paying all outstanding fees

13.3 Termination by Us

We may suspend or terminate your account immediately if:

  • You violate these Terms
  • You engage in fraudulent or deceptive conduct
  • Your bar license is suspended or revoked
  • Payment is past due
  • You misuse lead information
  • Your actions harm our reputation or business

13.4 Effect of Termination

Upon termination:

  • Your access to services will cease
  • All outstanding fees become immediately due
  • You must cease using any lead data received
  • SMS notifications will stop
  • Provisions that by nature should survive will remain in effect

13.5 Surviving Provisions

The following sections survive termination:

  • Payment obligations
  • Confidentiality
  • Intellectual property
  • Disclaimers and limitations of liability
  • Indemnification
  • Dispute resolution

14. Modifications to Terms

14.1 Right to Modify

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Email notification to your account email
  • SMS notification (if opted in)
  • Posting updated Terms on our website
  • Notice in your account dashboard

14.2 Effective Date

Changes take effect 30 days after notification unless you terminate your account during that period.

14.3 Continued Use

Your continued use of services after changes take effect constitutes acceptance of the modified Terms.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.

15.2 Informal Resolution

Before filing any legal action, you agree to contact us at legal@thegateholdinggroup.com to attempt informal resolution. We will respond within 30 days.

15.3 Binding Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration under the American Arbitration Association (AAA) Commercial Arbitration Rules.

Arbitration Terms:

  • Location: Sheridan, Wyoming or mutually agreed location
  • Costs: Each party bears their own costs unless arbitrator orders otherwise
  • Individual Basis: Arbitration will be conducted on an individual basis
  • No Class Actions: You waive the right to participate in class actions

15.4 Exceptions to Arbitration

Either party may seek injunctive relief in court for:

  • Intellectual property disputes
  • Confidentiality breaches
  • Violations requiring immediate relief

15.5 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to bring or participate in class action lawsuits or class-wide arbitration.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and The Gate Holding Group.

16.2 Severability

If any provision is found unenforceable, that provision will be limited to the minimum extent necessary, and remaining provisions remain in full effect.

16.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, internet disruptions, or third-party platform failures.

16.6 Notices

Legal notices must be sent to:

The Gate Holding Group
 Legal Department
 30 N Gould St Ste R
 Sheridan, WY 82801
 Email: legal@thegateholdinggroup.com

Notices to you will be sent to the email or mailing address in your account.

16.7 Relationship

These Terms do not create a partnership, joint venture, employment, or agency relationship. You are an independent contractor.

17. Compliance and Regulatory

17.1 SMS Compliance

Our SMS program complies with:

  • Telephone Consumer Protection Act (TCPA)
  • FCC A2P 10DLC Regulations
  • CTIA Messaging Principles and Best Practices
  • The Campaign Registry (TCR) requirements
  • Twilio Acceptable Use Policy

17.2 Advertising Compliance

Our lead generation complies with:

  • Federal Trade Commission (FTC) regulations
  • Google Ads and Microsoft Advertising policies
  • State bar association advertising rules
  • State-specific attorney advertising regulations

17.3 Privacy Compliance

Our data practices comply with:

  • California Consumer Privacy Act (CCPA/CPRA)
  • State privacy laws (Virginia, Colorado, Connecticut, Utah, Nevada)
  • Industry best practices for data security

17.4 Your Compliance Obligations

You are responsible for ensuring your use of our services and handling of lead information complies with:

  • State bar association rules
  • Attorney advertising regulations in your jurisdiction
  • TCPA and telephone marketing regulations
  • Privacy laws applicable to your practice
  • Attorney-client confidentiality requirements

18. Contact Information

The Gate Holding Group
 30 N Gould St Ste R
 Sheridan, WY 82801

Customer Support:

Phone: 888-901-6043
Email: support@thegateholdinggroup.com
Hours: Monday-Friday, 9:00 AM – 6:00 PM EST

Legal Inquiries:
 Email: legal@thegateholdinggroup.com

Privacy Inquiries:
 Email: privacy@thegateholdinggroup.com

SMS Program Support:

Text HELP to our SMS number
 Call: 888-901-6043
 Email: support@thegateholdinggroup.com

19. Acknowledgment and Acceptance

By creating an account, purchasing leads, or opting in to SMS notifications, you acknowledge that:

  1. You have read and understood these Terms and Conditions
  2. You agree to be bound by these Terms
  3. You are a licensed attorney or authorized law firm representative
  4. You have authority to enter into this agreement
  5. You will comply with all applicable laws and professional regulations
  6. You understand the SMS program terms and consent requirements
  7. You acknowledge the limitations and disclaimers in these Terms

Terms and Conditions Last Updated: January 16, 2026

For questions about these Terms, contact us at legal@thegateholdinggroup.com or 888-901-6043